What Are the Best Accounting and Invoicing Software Options for Small Businesses?
The best accounting and invoicing software keeps invoicing fast, records clean, and month-end predictable. The right choice depends on your volume, VAT needs, and how much admin time you can spend.
TL;DR Answer
The best accounting and invoicing software option is the one that keeps invoicing fast, records clean, and month-end predictable without adding admin. Most small businesses start with either an invoicing-first app plus accountant-friendly exports, or an accounting platform with built-in invoicing if bookkeeping is the priority. The right choice depends on your invoice volume, how you get paid, VAT/tax needs, and how much time you can spend on admin. Use the tables and pilot test below to pick a best-fit setup without overbuying.
Key Takeaways
- Micro businesses are ~95% of UK businesses [R7] — most need simple tools, not enterprise suites.
- Invoicing-first apps work well if your accountant handles the books; accounting platforms work if you do.
- Payment-first tools trade subscription for fees — calculate your break-even before committing.
- Late payments create SME pressure [R4] — faster invoicing improves cash flow.
- Run a 30-minute pilot test on 2–3 options before deciding.
Q: What does "accounting + invoicing software" actually include?
A: For small businesses, accounting and invoicing software typically covers:
- Invoicing: Quote → invoice → receipt workflow with templates and numbering.
- Payments/reminders: Payment links, terms, and follow-up reminders.
- Expense capture: Recording costs with receipts.
- Reporting: Cash visibility, outstanding invoices, expense summaries.
- Exports: CSV/PDF packs for your accountant.
- Audit trail: History of changes and approvals.
Note: Payroll is region-specific and usually separate. Don't assume it's included.
Q: What does "best option" mean for a small business (and how to decide)?
A: "Best" means best fit for your constraints:
- Time-to-first-invoice: How quickly can you create and send a professional invoice?
- Correctness: Are VAT fields, numbering, and terms compliant?
- Cash collection: Does it help you get paid faster (reminders, payment links)?
- Month-end exports: Can you produce a clean pack for your accountant?
- Audit trail: Is there a record of who approved what and when?
- Adoption: Will your team actually use it?
The UK Parliament notes that micro businesses (0–9 employees) represent approximately 95 per cent of all businesses
[R7]. Most small businesses need simple, focused tools — not enterprise-grade complexity.
Q: What records should we keep (UK baseline)?
A: UK self-employed businesses must keep records for at least 5 years after the 31 January submission deadline
[R1]. For VAT-registered businesses, VAT Notice 700/21 requires keeping records of all supplies made and received
for at least 6 years [R2].
If you're VAT-registered, Making Tax Digital requires digital records
for VAT purposes [R3]. This means your invoicing software should produce exports that meet these requirements.
Important: This is not legal advice. Confirm specific requirements with your accountant or HMRC.
Q: What does the data say about late payment (why invoicing speed matters)?
A: The EU Payment Observatory reports that late payments continue to represent a significant challenge for SMEs
[R4]. For small businesses, delayed invoices compound the problem — if you invoice late, payment comes even later.
Plain terms: Cash flow stress affects hiring, delivery, and personal finances. Even a simple invoicing tool that helps you invoice the same day you finish work can improve your cash position.
Q: Do e-invoices improve efficiency or payment speed (and when is it overkill)?
A: Research shows e-invoicing can deliver faster processing and settlement
in structured B2B contexts [R5]. The Billentis/Peppol report notes that network-based invoicing reduces errors and accelerates matching
[R6].
When e-invoicing matters:
- B2B transactions with larger customers who require it
- Public sector contracts (increasingly mandatory in EU)
- Cross-border invoicing with compliance requirements
When it's overkill: Consumer invoicing, small local clients, or low-volume businesses where a PDF workflow is sufficient.
Q: Comparison table — accounting + invoicing solution categories
A: Different categories suit different needs:
| Category | What it covers | Pros | Cons | Best for | Watch-outs |
|---|---|---|---|---|---|
| Spreadsheet + accountant | Manual invoices; accountant does books | Familiar; low cost | Error-prone [R9]; no automation | <5 invoices/month | Errors grow with volume |
| Invoicing-first + accountant | Quotes, invoices, receipts; exports to accountant | Fast setup; focused | Limited bookkeeping | 5–30 invoices/month | No bank feeds |
| Accounting + invoicing | Full bookkeeping; invoicing module | Bank feeds; reports | Complexity; per-user pricing | DIY bookkeeping | Learning curve; add-ons |
| Payment-first invoicing | Invoicing + payment processing | Get paid fast; low sub | 1.5–3% fees on payments | Convenience over cost | Fees add up at volume |
| Integrated ops | Invoicing + expenses + approvals | Fewer tools; flat pricing | May lack specialist depth | Teams wanting simplicity | Verify features fit |
| E-invoicing/network-ready | B2B compliance (Peppol/UBL) | Faster matching [R6] | Overkill for many SMEs | B2B/public sector | May need onboarding |
Q: Feature checklist — what to prioritise for small businesses
A: What to look for:
| Feature | Why it matters | Minimum acceptable | Evidence to request | Notes |
|---|---|---|---|---|
| Quote→invoice→receipt | Reduces re-keying | One-click convert | Demo or trial | Must-have for services |
| Invoice numbering | Compliance + tracking | Auto-sequential | Settings screenshot | Must-have |
| VAT/tax fields | Legal compliance [R2] | VAT reg, rate, amount | Sample invoice PDF | Must-have if VAT registered |
| Attachments | POs, timesheets | At least 1 file | Try attaching | Nice-to-have |
| Payment links | Faster payment | Optional; fees apply | Fee schedule | Nice-to-have |
| Reminders | Reduces chasing | Manual OK; auto better | Feature list | Nice-to-have |
| Recurring invoices | Retainers; subscriptions | Auto-send monthly | Feature list | Nice-to-have |
| Bank feeds (verify) | Auto-reconciliation | Depends on your bank | Bank compatibility list | Verify for your bank |
| Expense capture | Receipt tracking | Mobile photo + email | Mobile app demo | Must-have |
| Approvals/audit trail | Who approved what | History visible | Invoice history view | Must-have for teams |
| Exports (CSV/PDF) | Accountant handover | Monthly export pack | Test export | Must-have |
| Accountant access | Shared view for accountant | Read-only or export | User roles | Nice-to-have |
| Multi-currency | International clients | Basic conversion | Test with 2 currencies | Nice-to-have |
| Reporting basics | Cash visibility | Outstanding + received | Dashboard screenshot | Must-have |
Must-have: Templates, numbering, VAT fields (if applicable), exports, audit trail, receipt capture.
Nice-to-have: Deep forecasting, advanced automation, complex multi-entity support.
Q: Pricing models (fair comparison) — what stays affordable as you grow
A: Pricing models affect long-term cost:
| Model | Predictability | Scales with headcount? | Scales with volume? | When it's affordable | Watch-outs |
|---|---|---|---|---|---|
| Flat monthly fee | High | No (if unlimited) | No | Growing teams | May seem expensive early |
| Per-user | Medium | Yes | No | Solo or small teams | Surprise at growth |
| Per-client | Low | No | Indirectly | Few clients | Caps on client count |
| Per-invoice/volume | Low | No | Yes | Very low volume | Cost spikes with volume |
| % fee on payments | Low | No | Yes | Low volume; convenience | Expensive at scale |
| Tiered bundles | Medium | Depends | Depends | When within a tier | Surprise at tier boundary |
| Hybrid (base + usage) | Medium | Partially | Partially | If base is low | Model at 2× current size |
Illustrative formula (not real pricing):
monthlyTotalCost = subscription + (paymentVolume × feeRate) + (adminHours × hourlyRate)
Payment fees can beat a subscription for low volume. At higher volume, flat-fee often wins.
Q: What breaks as you grow (10 vs 20 vs 30 employees)?
A: Different pain points emerge at different sizes:
| Team size | Invoicing pain first | Accounting pain first | Symptoms | Risk | What to standardise next |
|---|---|---|---|---|---|
| ~10 | Inconsistent numbering | Missing receipts | Duplicate invoices; lost expenses | Confusion; rework | One numbering system; one receipt method |
| ~20 | Chasing approvals | Month-end delays | Approvals in Slack; exports late | No audit trail; accountant friction | One approval workflow; one export routine |
| ~30+ | Inconsistent VAT fields | No single source of truth | VAT errors; multiple spreadsheets | Compliance risk; duplication | One tool for invoices; one for expenses |
Concrete examples:
- Missing receipts → month-end delays and accountant frustration.
- Approvals in email/Slack → no audit trail, unclear who approved what.
- Inconsistent invoice numbering → confusion with clients and accountant.
- No single source of truth → rework and duplicate data entry.
Q: Spreadsheet vs software (fairly): what the evidence says about errors
A: Research shows spreadsheets contain errors in one percent or more of all formula cells
[R9]. The Dartmouth literature review confirms spreadsheet errors are common and risks under-recognised [R10].
Fair perspective: Spreadsheets can work early if:
- You send <5 invoices/month
- All invoices are similar (no complex calculations)
- You're disciplined about numbering and storage
Error risk increases with: more clients, VAT calculations, part-payments, multiple currencies, or handoffs between people.
Quick Picks (60 seconds) — best-fit setup by scenario
- Low invoice volume, want speed: Invoicing-first app + monthly export pack.
- Bookkeeping priority, want bank feeds + reporting: Accounting platform with invoicing (verify bank feed availability).
- Get paid online often: Payment-first invoicing (watch fee %).
- Need invoices + expenses together: Integrated ops (e.g., Zotrack — see pricing).
- B2B/public sector heavy: E-invoicing/network-ready tools.
30-Minute Pilot Test (copy/paste) — compare options without guessing
- Create a customer: Name, address, contact details.
- Create a quote and convert to invoice: Test the workflow.
- Add VAT/tax fields (if applicable): VAT number, rate, amount.
- Test payment terms and reminders: Set Net 14; check reminder logic.
- Attach a file (PO/timesheet): If relevant to your business.
- Mark invoice paid: Generate receipt/confirmation.
- Add 3 expenses with receipts: Use mobile if possible.
- Export a month pack: CSV + PDF for accountant.
- Check audit trail: Verify history/changes are tracked.
- Time each task: Note errors and friction.
- Decide "source of truth": What system owns invoices? Expenses?
Pass criteria:
Complete all tasks in <30 minutes; no blockers; export accepted by accountant (or looks acceptable).
Month-End Pack Checklist (copy/paste) — keep it accountant-friendly
- All invoices issued this month: PDF or CSV export.
- All receipts: Photos or PDFs attached to expenses.
- Expenses by category: Summary or line-by-line.
- VAT summary (if registered): Input and output VAT totals.
- Bank/payment reconciliation notes: If relevant.
- Outstanding invoices list: Who hasn't paid yet.
- Customer list (if changed): New clients this month.
- Export formats: Confirm format accountant prefers.
- Storage/retention location: Where files are kept.
- Backup: Cloud or local backup of exports.
Ask your accountant:
"What format do you prefer for invoices and expenses? What do you need each month?"
Q: Before vs after — what improves when accounting + invoicing is standardised?
A: Measurable improvements:
| Scenario | Before (manual/tool sprawl) | After (standardised workflow) | Outcome |
|---|---|---|---|
| Invoice creation | 10–15 minutes per invoice | 2–3 minutes per invoice | Invoices sent same-day |
| Errors/corrections | 1–2 per month | Rare (auto-numbering/templates) | Fewer corrections |
| Month-end close | 3–4 hours compiling | 30 minutes (export pack) | Faster month-end |
| Cash visibility | Unclear; scattered | Dashboard/report | Clearer cash view |
| Accountant handover | Email chain; missing files | One export pack | Less friction |
Q: Failure points & fixes (what breaks first in real small businesses)
A: Common issues:
| Failure point | Why it happens | Fix this week | What to document |
|---|---|---|---|
| Invoices sent late | Too busy; no routine | Set "invoice day" each week | Invoice schedule |
| Inconsistent numbering | Manual tracking | Enable auto-numbering | Numbering format |
| Unclear terms | No default set | Add "Due: Net 14" to template | Payment terms policy |
| Missing VAT fields | Template not updated | Add VAT number and rate | VAT checklist |
| No audit trail | Approvals in Slack/email | Use tool with history | Approval workflow |
| Receipts missing | No capture method | Mobile photo + email forward | Receipt capture SOP |
| No monthly export | Never set up process | First-of-month export routine | Export procedure |
| Duplicate systems | Tool sprawl [R11] | Pick one source of truth | Tool ownership |
One rule: One template, one numbering system, one export routine, one owner.
Q: A data-backed PR angle (credible, not salesy)
A: If writing about accounting + invoicing for press:
- Micro businesses ~95% of UK businesses: UK Parliament briefing [R7]. Most need simple tools, not enterprise suites.
- VAT records retention baseline: VAT Notice 700/21 requires keeping records for at least 6 years [R2].
- Late payments create SME pressure: EU Payment Observatory notes late payments
continue to represent a significant challenge for SMEs
[R4].
"The best accounting and invoicing software for a small business is the one that keeps invoicing fast, records clean, and month-end predictable — without adding admin overhead."
Q: FAQ
1) Should I start with invoicing software or full accounting software?
It depends on your priority. If you need to send invoices quickly and your accountant handles the books, start with invoicing-first software plus a clean monthly export. If you want to do your own bookkeeping or need bank feeds and financial reports, start with accounting software that includes invoicing. Most micro businesses start invoicing-first and add accounting later if needed.
2) What's the simplest accounting + invoicing setup for a micro business?
The simplest setup is: (1) an invoicing app that creates professional invoices with correct numbering and VAT fields, (2) a receipt capture method (photo or email), (3) a monthly export pack for your accountant (invoices, expenses, receipts). You don't need full accounting software unless you want to do your own books or need bank reconciliation.
3) Are payment-first invoicing tools worth it for small businesses?
They can be worth it if getting paid faster is your priority and you accept the fees (typically 1.5 to 3 percent). For low-volume businesses, the convenience may outweigh the cost. For higher-volume businesses, the fees add up. Calculate your monthly payment volume times the fee rate and compare to a flat-fee alternative.
4) Do I need e-invoicing as a small business?
Most small B2C businesses do not need e-invoicing. However, if you invoice larger B2B customers, public sector organisations, or cross-border clients in Europe, e-invoicing may be required or strongly preferred. Check if your customers require Peppol or UBL format invoices. If not, a simple PDF workflow is usually sufficient.
5) When should I move from spreadsheets to software?
Consider moving when: (1) you send more than 10 to 15 invoices per month, (2) you are VAT-registered and need compliant fields, (3) you are losing track of who has paid, (4) your accountant wants cleaner exports, (5) you are spending more than an hour per week on invoicing admin, or (6) errors are becoming common. The tipping point is usually errors and admin time, not invoice count alone.
6) What exports should my accountant receive each month?
A good monthly export pack includes: (1) all invoices issued (PDF or CSV), (2) all expenses with receipts, (3) expenses by category summary, (4) VAT summary if registered, (5) outstanding invoices list, (6) any bank or payment reconciliation notes. Ask your accountant what format they prefer before setting up your workflow.
When you want fewer tools
If you're managing invoices, expenses, and approvals across multiple platforms, consolidating can save admin time. Zotrack offers invoicing alongside expense tracking in one place. Check pricing to see if it fits your needs.
References
- [R1] GOV.UK: Self-employed records retention
- [R2] GOV.UK: VAT Notice 700/21 record keeping
- [R3] GOV.UK: VAT Making Tax Digital
- [R4] EU Payment Observatory Annual Report 2024 (PDF)
- [R5] EU E-invoicing Thematic Report (PDF)
- [R6] Billentis / Peppol Report (PDF)
- [R7] UK Parliament: Micro-businesses briefing (PDF)
- [R8] GOV.UK: Business population estimates 2025
- [R9] What We Know About Spreadsheet Errors (PDF)
- [R10] Dartmouth: Spreadsheet Literature Review (PDF)
- [R11] Zylo: 2025 SaaS Management Index